My AI content is not working properly

Hello,

We apologize for the issue you are facing with the AI content not working properly. It sounds like there may be a few factors at play here.

If you are experiencing issues with the AI not fixing key focus, titles, and meta descriptions on certain pages, we recommend refreshing the credits for Content AI. You can do this by navigating to your WordPress Dashboard and going to Rank Math → General Settings → Content AI and then refreshing the credits. Here’s a screenshot for reference:

Once you have refreshed the credits, please check if the AI functionality improves across all pages. If the problem persists, please reply to this ticket with the specific URLs of the pages where the AI is not functioning as expected, and a human agent from our support team will assist you further.

Thank you for bringing this to our attention, and we look forward to resolving this issue for you!

Hello,

If the refresh button is not showing, please ensure that your Rank Math plugin is already updated to the latest version:
https://rankmath.com/changelog/free/

Then, reconnect your website to your Rank Math account on your WordPress dashboard > Rank Math > Dashboard > Help tab, and click the disconnect and connect it again.

You should see the little refresh icon like in the image above.

Let us know how this goes.