Hello,
We apologize for the issue you are facing with Content AI. Since you have a subscription for Content AI Starter, there are a few steps you can take to troubleshoot this problem:
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Refresh Your Credits: Sometimes, refreshing your credits can resolve issues with Content AI. You can do this by going to your WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:

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Check Subscription Status: Ensure that your subscription is active and that there are no issues with your payment method.
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Website Connection: Make sure your website is properly connected to your Rank Math account. If you see any messages indicating that you need to connect, please follow the prompts to do so.
If these steps do not resolve the issue, please reply to this ticket with any error messages you are encountering or additional details about what happens when you try to use Content AI. A human agent from our support team will then assist you further.
Thank you for bringing this to our attention, and we hope to resolve it quickly for you!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.