My account is not free.

#444925
Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas

    3 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account? You can add them to the designated sensitive data section
    fs

    It is completely secure, and only our support staff has access to that section.

    Thank you, and looking forward to your update.

    Joe Zychik

    3 years, 3 months ago

    Rank Math free

    Please look for j**@s**************

    Thanks!

    Jeremy

    3 years, 3 months ago

    Hello,

    The PRO subscription is indeed associated with the email address you just shared.

    Would you like us to merge your account to that account? Let us know which you prefer.

    Looking forward to helping you.

    Joe Zychik

    3 years, 3 months ago

    Rank Math free

    I prefer to use the j**@l************ account.

    Thank you very much for your excellent support!!

    Would you mind telling me which help app you are using? I’ll be launching a startup in the next few weeks. I am trying to find a good help/support app to use.

    Thank you.

    Joe

    Miguel

    3 years, 3 months ago

    Hello,

    Sure, we’ll keep the accounts separate for now.

    As for the system we use, we have a custom-made forum based on bbPress that our developers have created to cater to all our specific needs.

    Don’t hesitate to get in touch if you have any other questions.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘My account is not free.’ is closed to new replies.