multisite

#249557
  • Resolved Ame

    3 years ago

    Rank Math pro

    Hello,

    I have a question regarding multisite environment. I have two websites with one domain. Each website is for other language. So Biobey.be/ is for Dutch and biobey.be/fr/ is for French. Before it was only possible too enable rankmath for the network. It was recommended. If I network disable rankmath and will enable it on each website, will my previous settings dissapear. I don’t want any changes to happen on the settings of these two sites. If rankmath is network enabled I don’t have all the settings options on sub site biobey.be/fr. I don’t have the same control over this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Miguel

    3 years ago

    Hello,

    Thank you for contacting Rank Math today.

    You can start by exporting the settings you wish to use for the future so you don’t lose any: https://rankmath.com/kb/import-export-settings/

    When you have this file you can then activate the plugin on each website individually and if you see that the settings got changed you can import the settings to each of the subsites.

    ​​​​​​Hope this helps solve your issues.

    Don’t hesitate to get in touch if you require any further assistance.

    Ame

    3 years ago

    Rank Math pro

    Hello Miguel,
    thank you for the answer. The settings did not change. Also when the product category pages are non inndex, if I want to let index certain category on sub site biobey.be/fr/ then it does not work. EEven if I activate rank math separately for biobey.be and the subsite biobey.be/fr/, biobey.be/fr/ does not have the same options, they are limited. what can be done to correect this? I want to index some category pages and it does not work.

    Miguel

    3 years ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Ame

    3 years ago

    Rank Math pro

    Dear,
    I will share the above mentioned information with you, because I’m testing on my test site and there I can totally control both websites in multisite network separately on my live site it’s not possible. I have all product categories set to nonindex and when I want to let index one certain product category it jumps again to nonindex, I do not have tab advanced in meta section.

    With kind regards,
    Amelia

    Reinelle

    3 years ago

    Hello,

    Sure, please share the information in the sensitive data section if the issue still persists to investigate further.

    Meanwhile, please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
    https://rankmath.com/kb/advanced-mode/

    I hope that helps.

    Thank you.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘multisite’ is closed to new replies.