Multiple Subscription bought on one same account/ System glitch

#1091129
  • Resolved Core Orbit

    1 month, 1 week ago

    Rank Math free

    Good Evening, I wanted to buy my Rankmath subscription on my website email and accidently bought on my personal gmail. Which I cant share with others. Also, due to system glitch, The same subsciption was bought 4 times. Please proceed with the cancellation. So, I can buy it on right account.

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  • Rakibuzzaman Siam

    1 month, 1 week ago

    Hello,

    Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.

    We already canceled 3 of your extra subscriptions and initiated the refund for those. Now, instead of canceling the last one, we can move your subscription to the correct email address.

    Please let us know the preferred email address on which you’d like to use your account, and we’ll do the needful.

    Looking forward to helping you.

    Thank you.

    RankBot

    6 days, 22 hours ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Multiple Subscription bought on one same account/ System glitch’ is closed to new replies.