Multiple accounts–ooops!

#1105524
  • Lizzie Rosenberg
    Rank Math free

    Hello Rank Math Support,

    I realized I’ve accidentally created multiple accounts with Rank Math and would like to consolidate them under one profile. In addition, I need a copy of a recent invoice for $101.60 dated June 18, 2025. The email address originally tied to that account is no longer valid, but I can provide the updated information below.

    Thank you for your help!

    Best regards,
    Lizzie

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with multiple accounts. To consolidate your accounts, please reply to this ticket with the email addresses associated with the accounts you want to merge, and specify which one you would like to keep as your primary email.

    Regarding your invoice for $101.60 dated June 18, 2025, you can download it from the Rank Math account area. Here’s how:

    1. Log in to your Rank Math account.
    2. Navigate to the Subscriptions section from the left sidebar.
    3. Click on the Invoices tab to find all your invoices.
    4. Click the Download Invoice icon next to the invoice you need.

    If you encounter any issues or if the invoice is not available, please provide the updated email information in your reply, and a human agent will assist you further.

    Thank you for raising this concern! We look forward to helping you resolve it.

    Sources:
    Why is My Subscription Not Showing Up in My Rank Math Account? » Rank Math
    Why is My Subscription Not Showing Up in My Rank Math Account? » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can see that the email address does have an existing free account with us.

    To avoid any confusion in the future, would you like to merge these two accounts?

    If yes, please send an email to our billing and accounts department at s******@r*********** using the correct email address and cc the email addresses and tell us the preferred email address, and we will do the needful.

    We really look forward to hearing back from you. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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