Hello,
We apologize for the issue you are facing with your multiple accounts. Yes, it is possible to merge accounts, but you will need to contact our support team to initiate this process.
To merge your accounts, please reply to this ticket and provide the following details:
- The email addresses associated with each of your accounts (which you have already provided).
- Specify that you want to merge all products into the email: 3*****************@g********.
Once we have this information, a human agent from our support team will assist you further in merging your accounts.
Thank you for raising this concern! We look forward to helping you resolve it.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
I have two websites and within one of them, I have purchased RathMath products using two different log-ins. The websites are:
[moved to sensitive data section]
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Yes, we can merge three accounts under a single account to avoid any confusion in the future.
If you wish to proceed, please send an email to our billing and accounts department at s******@r*********** using the email address with the PRO subscription and cc the other two email addresses and tell us the preferred email address, and we will do the needful.
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
