Moving to password from google id

#369224
  • Resolved It Manager

    3 years, 8 months ago

    Rank Math pro

    Signed up through Google, but now need to set up a password-based account prior to purchasing the Pro version rather than being tied to my Google account – HOWEVER – can’t set a new password as it asks for the OLD password, which as I used Google to open the account, I don’t have 😉

    Can you please set a default password for me or a password reset so I can do this? I’ll need this in place so that our purchasing person can login and buy the Pro version, as she does not have access to my work google/email account.

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 8 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve sent a reset password link to your email in the sensitive data section. Please check your inbox or spam folder if it’s not showing there.

    Let us know how this goes.

    Thank you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Moving to password from google id’ is closed to new replies.