Moved: Issue with lodash, rankmath and gutenberg

#96382
  • I’m a writer and I am an admitted IT dummy, but I’ve been successfully using Gutenberg for the past 12 months on my site (www.adrianchambersmotorsports.com.au). Several weeks ago I installed Rank Math. On Friday, when I went to copy and paste my latest article (created in Word, my normal drafting procedure) I encountered for the first time a repetitive error, which would not allow me to proceed. The only answer was to revert to the Classic Editor, and I was able to compete the post process, Fact is I don’t want to have to rely on Classic. I want to stick with Gutenberg. Is there an issue with Gutenberg and Rank Math? And how to I resolve it. Thank you,

    Adrian Chambers s***@b*************

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If this doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Moved: Issue with lodash, rankmath and gutenberg’ is closed to new replies.