moved from Yoast….

#83292
  • Resolved Ian
    Rank Math pro

    Hi,

    Had Yoast and redirection – so ‘upgraded’ to your app.

    1) First off I do not have an entry for your product in the admin side bar – just at the top.

    2) The search Console finds nothing – all the tabs are blank with nothing found.

    3) The redirection fails on Regex

    ^/folder/sub-folder/(.*)
    /folder/new-sub-folder/$1

    fails to work

    4) The 404 with the redirection returns nothing

    5) Using a symbol for the home in the breadcrumbs fails.

    So I’m afraid I am returning to Yoast until I can get this working on another site.

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  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Do you have any staging site you were testing on? ​​​​​We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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