Moved from old-domain to new-domain

#53556
  • Resolved Jabran Ali

    4 years, 6 months ago

    Rank Math free

    Hi,

    I have been using rankmath on my site.

    From yesterday, we were working on re-branding.

    I have moved my wordpress website from old-domain to new-domain.

    For the details, I have moved all the files, database to the new-domain.

    Also, I have added 301 redirects to the old-domain for backlinks juice facing and redirects of visitors and that’s working perfectly

    Now the thing is I am not able to see any changes inside rankmath, its still working as normal in the new-domain.

    But I am confuse that what should I change in the rankmath setting so that it start working for the new website. (I haven’t yet submitted the new-website to google search console, I am waiting for you answer after that I will submit it.)

    Also in the “screenshot 1” [attached in sensitive data], I can see that the new-domain is absence from the website list of RankMath.

    Please answer my query in detail as possible that what should I do now.

    • This topic was modified 4 years, 6 months ago by Jabran Ali.
Viewing 9 replies - 16 through 24 (of 24 total)
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  • Todd

    4 years, 5 months ago

    Rank Math free

    Hi Jabran,

    Did you try disconnecting and reconnecting from WordPress Dashboard > Rank Math > Dashboard > Help?

    If not, please do.

    If that doesn’t work, please share your new domain name so we can add it to your account from our end.

    Thank you.

    Jabran Ali

    4 years, 5 months ago

    Rank Math free

    Hi,

    Sorry for the delay, actually I haven’t seen your new reply.

    Yes, I first delete rankmath plugin and then Installed it again on the new-domain.

    Then I tried disconnecting and reconnect it Dashboard help.

    But RankMath https://rankmath.com/my-account/websites/ does not updated by the new-domain

    My new Domain is https://pcdrink.com/

    Todd

    4 years, 5 months ago

    Rank Math free

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Jabran Ali

    4 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 5 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Rank math is activated and seems to work fine in your site, are you still experiencing this issue?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Jabran Ali

    4 years, 5 months ago

    Rank Math free

    Rankmath is working perfectly.

    I can even see my site is already in the serp. It’s new domain but still rankmath does a great job by setting everything correctly.

    My main problem is inside rankmath profile, I can’t see the new site in;

    https://rankmath.com/my-account/websites/

    Can you please manually add my new site to my rankmath Profile?

    Thank you 🙂

    Todd

    4 years, 5 months ago

    Rank Math free

    Hi Jabran,

    We appreciate your patience.

    We have added the domain to your account manually.

    It is appearing correctly in your list of websites now.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Jabran Ali

    4 years, 5 months ago

    Rank Math free

    Hi Todd,

    Good day,

    And you made my day 🙂

    Now everything is working fine.

    Thanks again for helping!

    Todd

    4 years, 5 months ago

    Rank Math free

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 16 through 24 (of 24 total)
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