Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Please confirm if you are referring to your Content AI credit purchase.
Could you please allow us to further help you with that? Can you please share some details of the issue you encounter with our plugin? You may also share some screenshots of the area in which you are having difficulties using it or any error log that can help us determine the cause of the issue.
However, if you wish to proceed with your refund request, we will forward this ticket to our accounting department. Please let us know.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
