Hello,
We apologize for the issue you are facing with the missing value for the color attribute in your product data. It sounds like you’ve already taken the necessary steps to ensure that your products have the color attribute set up correctly.
Here are a few additional steps you can take to troubleshoot this issue:
-
Check Product Variations: Ensure that the color attribute is included in the product variations. If you have variable products, make sure that the variations are generated correctly with the color attribute assigned.
- You can do this by going to the Product data metabox, selecting Variable product, and then checking under the Variations tab to ensure that each variation has the correct color assigned.
-
Schema Type: Confirm that the schema type for your products is set to WooCommerce Product. You can check this by navigating to WordPress Dashboard → Rank Math SEO → Titles & Meta → Products and ensuring the schema type is correctly set.
-
Update Schema: If everything seems correct, try updating the schema using bulk actions. Go to Products, select the affected products, and use the bulk actions dropdown to set the schema to default (product).
-
Clear Cache: If you are using any caching plugins, clear your cache after making these changes to ensure that the latest data is being served.
If you’ve gone through these steps and are still encountering issues, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
Sources:
Resolving Rank Math Schema Markup Related Issues
Update: all of the attributes are not showing; Missing value [color]
Add this attribute to your product data Learn more
I have run your troubleshooting suggestions and have not identified any problems. Still looking for a fix.
I have not heard back from you and Google is still showing errors on all of my products for the above issues.
Hello,
Thanks for contacting Rank Math support. We apologise for any inconvenience this might have caused you.
Please share the affected website URL with us so we can check.
Do not hesitate to let us know if you need our assistance with anything else.
Thank you.
I received an email but no reply included
Hello,
We deeply apologize for the unexpected delay in response.
We checked some of your product pages with the Google Rich Results Test tool, where you found some non-critical issues like a Missing field “review” and a Missing field “aggregateRating”.
But we couldn’t find any issues related to the color attribute. You can see the color attribute is properly added to the schema:
However, we found a critical issue on your Organization schema due to the missing address property. Please make sure you’ve added the address in Rank Math > Titles & Meta > Local SEO.
Once done, please clear your website cache and check again.
Let us know how it goes. Looking forward to helping you.
Thank you.
My account is under review right now for a different issue, but my business is located in my home, and I sell across the United States. My Google profile is set as the United States Area, so that should not be an issue. In addition to colors, gender and age group are also issues. If I add those as attributes for all of my products then clear the cache should all items be updated or is there something I need to do to have that occur?
Hello,
If you’re using the WooCommerce Product schema, then it fetches all the data or attributes you will update automatically, so clearing your website’s cache should be just fine.
Also, we noticed that you’re using Rank Math PRO, but the account you used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Looking forward to helping you.
email address: b***@b********************
Rank Math Team
Hello William Beaver,
Your subscription to “Rank Math PRO” was successfully activated.
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Rank Math PRO x 1
Subscription renews every 1 year. Next charge: 8/21/26 ($89.44).
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You have received this email after an order made through FastSpring – an authorized reseller.
Hello,
Thank you for sharing and verifying your purchase.
The current email of the Rank Math account you’re using is b************@g********
To avoid this, we recommend that you merge them so you can consolidate your accounts into a single one.
Please let us know your preferred email address for your account, and we’ll take care of the rest.
Looking forward to helping you.
bill@beaverhousebrands, please merge the accounts.
Thank you
Hello,
As requested, we have merged your accounts with the main email address b***@b********************.
The auto-login link is placed in the sensitive data section.
Please check on your end if everything is working as expected.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
