Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use Easy Mode.
You can follow the steps in this link to switch to Advanced Mode:
https://rankmath.com/kb/advanced-mode/
Hope that helps.
Hello Reinelle,
I did have advanced mode activated. I am still not seeing these options.
Thank you for your support.
Matej
Hello,
Could you please confirm if you’re referring to the SEO Controls on your images?
If so, then the SEO Meta Box is shown in the attachment pages of one of your websites and not on another because when we removed that option, the “Add SEO Controls” option was enabled on your website under Rank Math > Titles & Meta > Attachments.
Also, when editing the images, those are not the images, but rather, the attachment pages that WordPress automatically creates for each uploaded attachment.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello I checked rastlinkovo.sk (this website has this option available) and novaco.sk (this site does not have this option available. Both pages have same titles&metadata setting the same. Both plugins are up to date.
I updated attached images.
Hello,
Can you please confirm which version of the Rank Math plugin you’re currently using on your rastlinkovo.sk website?
We are asking this because we already removed the SEO Meta box option from the attachment pages, as it is not required.
Looking forward to helping you.
Thank you.
Hello, we are using version 1.0.245
Hello,
Please note that we no longer display the Rank Math SEO Metabox in the attachments by default since they are no longer recommended to be indexed, and as such, no SEO has to be done directly on them.
Here’s an article for more information:
https://www.seoblog.com/wordpress-attachment-hurt-seo/
However, you can add the following filter to your site to add the meta box to the attachment pages:
add_filter( 'rank_math/metabox/add_seo_metabox', function( $value ) {
$post_type = isset( $_GET['post'] ) ? get_post_type( $_GET['post'] ) : '';
if ( 'attachment' === $post_type ) {
return true;
}
return $value;
} );
Here is how to add a filter to your site:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
Looking forward to helping you.
Hello Reinelle,
I did it as you described, SEO box appeared inside attachement setting but when I change it from “No index” to “Index” and press update, it does not change the setting for the attachement. Do you know what might be the issue here?
Thank you and have a great day
Matej
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello I updated it with temporary login. Thank you for checking
Hello,
Thank you for your patience.
We’ve tried checking your site, but we’re getting blocked by your firewall.
If you are using geo-blocking, please temporarily unblock the countries of Portugal, India, Nigeria, and the Philippines so we can investigate the issue.
Also, please extend the validity for 1 week (if not yet) so we can investigate this issue further.
Looking forward to helping you.
Hello Reinelle, I deactivated geo protection and updated temporary access in sensitive data.
Thank you
Hello,
We’ve checked your site, but the attachments are set to redirect in Rank Math > General Settings > Links.
Please note that when you redirect the attachments with that option, the Attachment post type in Rank Math > Titles & Meta is disabled.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
