missing rich media/images

#148579
  • Resolved Patricia Mcelroy

    3 years, 7 months ago

    Rank Math free

    Rank Math says we’re not using images or rich media on our home page, even though we are, so it’s not reading it for some reason. We have turned on the alt text on the images setting but it looks like it’s not reading the images. Is there something else we should be doing?
    Thanks

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  • Danial

    3 years, 7 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please share with us more details such as the URL affected by this and the name of the image and its URL?

    If you want to take screenshots, you can use tools like https://ibb.co or a screencast using https://loom.com. You can share the links in the Sensitive Data section.

    Looking forward to helping you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘missing rich media/images’ is closed to new replies.