Missing items and not updating

#207981
  • 1. Instagram not linked. I cannot find a place to link. I looked in the community and it said it was not there. If not why, is there to lower our score, and if it is, where is it?

    2, Some Opengraph meta tags are missing. I added it to the opengraph thumbnail. But nothing changed. If it is in another location where is it?

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  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    1. Sorry to disappoint but that feature is removed because Google doesn’t honor the sameAs tag in your website for the Knowledge Graph now.

    2. If your post doesn’t have any featured image or image added in the social tab, the global Opengraph thumbnail will be used instead. Can you please share the affected URL with us so we can further check it on our end?

    Also, please attempt to clear your website cache and see if the missing og tag will appear.

    We are looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Missing items and not updating’ is closed to new replies.