Hello,
This is a bit odd.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Eric,
Thanks for the follow up.
I have been able to check the issue on your site and I have submitted this to our developers for closer investigation.
We will be getting back to you in a short while. Thank you.
Thanks, might want to have them check these two as well.
priceRange MISSING_RECOMMENDED_FIELD
telephone MISSING_RECOMMENDED_FIELD
Hi Eric,
Thanks for the follow up.
I will pass this along too.
We appreciate your patience. Thank you.
Hello,
We have indentified the issue and will be fixing it with an update very soon.
You can fix it for now by adding the following code to your theme’s functions.php file:
/**
* Collect data to output in JSON-LD.
*
* @param array $unsigned An array of data to output in json-ld.
* @param JsonLD $unsigned JsonLD instance.
*/
add_filter( 'rank_math/json_ld', function( $data, $jsonld ) {
if ( isset( $data['Organization'] ) ) {
if ( ! empty( $data['Organization']['logo'] ) ) {
$data['Organization']['image'] = $data['Organization']['logo'];
$data['Organization']['priceRange'] = '$$';
$data['Organization']['telephone'] = '1234567890';
unset( $data['Organization']['logo'] );
}
}
return $data;
}, 99, 2);
Change the phone number to your own.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.