Missing field ‘thumbnailUrl’

#961085
Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with the missing thumbnailUrl value in your schema. This error typically occurs when Google cannot find a valid thumbnail image for your video content on your webpage. Here are some steps you can take to resolve this issue:

    1. Add a Featured Image: Ensure that you have set a featured image for your post or page. You can do this by navigating to the post or page editor, clicking the Settings/Sidebar icon, and then selecting Set featured image from the Featured Image section. This will automatically add the thumbnailUrl property to your Video Schema.
      Click Set featured image

    2. Custom Thumbnail via Video Schema: If you prefer to use a custom thumbnail instead of the featured image, you can add a custom thumbnail using Rank Math’s Video Schema. To do this:

      • Open the Rank Math Metabox by clicking the Rank Math icon in the top-right corner of the screen.
      • Click the Schema icon and navigate to the Video Schema.
      • In the Schema Builder, locate the VIDEO THUMBNAIL section and paste your video’s custom thumbnail image URL. Then click Save for this Post.
        Paste your video thumbnail in the Schema
    3. Validate Your Schema: After making these changes, you can validate your Schema to confirm that the thumbnailUrl error has been fixed. Navigate to the Schema in Use field and click the View icon, then test the code with Google using the Rich Result Test tool.
      Click Test with Google

    If you follow these steps and still encounter issues, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Fix Missing ThumbnailUrl Error in Schema Markup » Rank Math

    Hello,

    To fix this issue, please check if the “Autogenerate Image” option is enabled: https://rankmath.com/kb/auto-detect-and-fetch-video-data/#num-1-3-autogenerate-image-pro

    After that, please open the affected page with the editor, delete the current video Schema from the Schema tab of Rank Math, and save the page. Once done, please try to regenerate the video schema again from Rank Math > Status & Tools > Database tools > Generate Video Schema for Old Posts and see if that works for you.

    The other way you can try to resolve this issue is by adding a featured image.

    However, it looks like you’re currently using the Rank Math PRO plugin on your websites, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Missing field ‘thumbnailUrl’’ is closed to new replies.