Hello John,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have just checked it in a local installation with the latest Rank Math version and everything is running fine as I show you in a screencast: https://i.rankmath.com/Tkon1u
Looking forward to helping you.
Thank you.
Looks like you are using Gutenberg. I have mine disabled. When I reverted to previous version everything works. So it is definitely in the new update.
Hello John,
That is weird, I tried again in the local installation but this time with Gutenberg disabled and everything is running fine with the last version of Rank Math, as you can see in the new screencast:
https://i.rankmath.com/ji90sH
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let me know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Ok, here is what I found…
I use the DISABLE GUTENBERG plugin. When I disable this plugin scores come back on editing page, turn it back on…they are gone.
How did you disable Gutenberg on your installation? Did you use a plugin? If not tell me how to disable and I won’t use the plugin.
Hello John,
You can disable Gutenberg for the Rank Math plugin by following this guide: https://rankmath.com/kb/filters-hooks-api-developer/#disable-gutenberg-sidebar
Thank you.
Yes, but I want Gutenberg disable everywhere on the site, I don’t like it.
Hello John,
For that, you can use the plugin you were using, it is the right solution.
Thank you.
On my first site I uninstalled DISABLE GUTENBERG and installed the CLASSIC EDITOR plugin and it worked.
Second site…did the same but not working with PG SIMPLE AFFILIATE SHOP.
Seems like DISABLE GUTENBERG not working smoothly with Rank Math.
Hello John,
Then we will have to check about that issue for a future update. Meanwhile, I am glad you were able to disable the Gutenberg editor using the Classic Editor plugin.
Looking forward to helping you.
I have also sent this support thread to Brian at the PG simple affiliate shop so that he can look at it from his end as well. Please take a look at this plug-in when you get a chance because it is a database program and I don’t think it is working that well with rank math.
Hi John,
Could you please confirm what version you are using?
We released an update yesterday to fix the sort of issue you described. It was only happening with some users and it should be fixed.
Could you please confirm if the issue is resolved for you as well?
1.0.42.1 not working with PG SIMPLE AFFILIATE SHOP
Hi John,
Oh, I see.
In that case, let us know what the developer of that plugin says. If there is an issue in Rank Math, we would love to resolve it.
In the meantime, we are also taking a closer look.
Thank you.
Thanks. I sent him this thread for a history. At least we figured out the disable Gutenberg issue.
Hello John,
Yeah!
Do let us know when you have an update.
