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Hello, I’m sorry that I couldn’t describe well the problem that I’m facing.
Currently, I’m unable to use Rank Math because this part of Rank Math is missing & suddenly the SEO score is 0/100 despite previously I’ve gotten 70/100. I didn’t edit any content on the page but this has happened to all of my pages.
Could you help me identify what could have caused this issue & how to resolve it?
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
This type of issue is most likely caused by one of your plugins or your current theme installed on your website. To determine that, please follow this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
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