Missing Content AI Credits

Hello,

Thank you for reaching out to us regarding the missing Content AI credits in your account. We apologize for any inconvenience this may have caused.

To address this issue, please ensure that you are logged in to the correct account that you used to purchase the Content AI credits.

1. Log in to your Rank Math account using the email addresses w**********@g******** and w**@t****************.
2. Visit the Rank Math Account area by clicking on this link: Rank Math Account Area.
3. Check if you can see the correct remaining credits for your account.

If you can see the correct credits in your account but they are not displaying on your WordPress dashboard, please follow these steps:

1. Go to your WordPress admin area.
2. Navigate to Rank Math > Dashboard > Help.
3. Disconnect and then reconnect your Rank Math account as shown in the screenshots provided in our previous response.

After reconnecting your account, refresh the Content AI credits in your WordPress dashboard by going to Rank Math SEO > General Settings > Content AI.

This process should help synchronize the credits and display the correct count on your website. If you encounter any further issues or need additional assistance, please feel free to let us know.

We appreciate your patience and understanding as we work to resolve this matter for you.

Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math