Missed renewal

#877629
  • Resolved Ak

    1 year, 2 months ago

    Rank Math pro

    I had been a subscriber to RankMath for three years, but due to personal reasons, I unfortunately missed the renewal. Please note that I primarily use RankMath for a personal hobby project, rather than a commercially viable venture. Given this, I kindly request the opportunity to renew my subscription at a discounted rate. I would greatly appreciate your consideration of this request and your continued support.

    Thank you for the outstanding service, and I look forward to your favorable response.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ike

    1 year, 2 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.

    There is no option to renew manually at this time.

    Please ensure that your payment method has enough money, including VAT/Tax, to cover the renewal to avoid any issues upon renewing your subscription.

    Don’t hesitate to get in touch if you have any other questions.

    Ak

    1 year, 2 months ago

    Rank Math pro

    So what do you suggest?

    Jeremy

    1 year, 2 months ago

    Hello,

    Sorry, but we currently don’t have discounts but we are currently running a promo for our plans which you might be interested in. You may purchase the plan from here to continue using the PRO plugin: https://rankmath.com/offer/

    Hope that helps.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Missed renewal’ is closed to new replies.