mise à jour version pro

#170232
  • Resolved Catherine DUPUIS

    4 years, 8 months ago

    Rank Math free

    Bonjour,
    je ne parviens pas à mettre à jour la version pro de l’extension.
    Les mises à jour automatiques dysfonctionnent également depuis plusieurs jours.
    Sur mon tableau de bord, il est stipulé que je n’ai aucun abonnement, or j’ai bien migré vers la version pro le mois dernier.
    Merci pour votre aide.

Viewing 1 replies (of 1 total)
  • Prabhat

    4 years, 8 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    Could you please confirm whether you’ve posted this ticket with the same account that you used to purchase the paid version of Rank Math?

    If yes, then please share your purchase details including the Email Id used, in the Sensitive Data section of this ticket. You can access the Sensitive Data section by editing the first post of this ticket.

    If you prefer, you can also mail us the above details on s******@r***********.

    Looking forward to helping you.

    Thanks.

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘mise à jour version pro’ is closed to new replies.