Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
The screenshots you shared seem to load with broken images. Can you please re-upload it so I can take a closer look at the issue?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Could you please share a full screenshot of the page in the backend editor? It seems like the pages are missing the editor support and that’s why the snippet editor is not detecting anything in the backend.
Looking forward to hearing back from you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
You are indeed using a different content edit that Rank Math can’t read yet. Please contact your theme/plugin that is handling that content editor and ensure that editor support is enabled.
Let us know how that goes.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
