Metadata not updating in source code

#460102
  • Resolved Abbey Colville
    Rank Math free

    My metadata appears to be updating in the plugin, but when I check the source code, it doesn’t work. Can someone please look into this.

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Can you please try clearing your website cache and check the page source again?

    Also, after saving the meta data, will the data you entered remain even if you reload the editor page?

    If so, please check if you are using a Firewall, as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Metadata not updating in source code’ is closed to new replies.