Meta titles not saving

#289387
  • Resolved LifeX Marketing

    4 years, 4 months ago

    Rank Math business
    Content AI Starter

    Hello, we have been adding some new pages to a site. We have been duplicating a template page for the new pages, and when we go to change the meta title and description, they don’t save. The URL changes correctly, but the meta title and description keep reverting to the same as the template page.

    We have duplicated other pages in this manner on this site with no issues – this is the first time we have run into this. Do you know of a setting we should be looking at?

    If necessary, we can provide access to the site as well. Thanks!

Viewing 1 replies (of 1 total)
  • Reinelle

    4 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please check if you are using a Firewall, as there are chances that it will prevent saving the data.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope that helps.

    Thank you.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Meta titles not saving’ is closed to new replies.