Meta Title and Description Not Saving – Resets After Post Reopen

#1065818
  • Resolved Brandlabz

    1 month, 3 weeks ago

    Rank Math free

    Dear Rank Math Support,

    I’m encountering a persistent issue where the meta title and description entered through the Snippet Editor save successfully the first time, but disappear or reset to default variables (e.g., %title% %sep% %sitename%) when I return to edit the post later.

Viewing 1 replies (of 1 total)
  • RankBot

    1 month, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with the meta title and description not saving properly. This can happen due to a few common reasons:

    1. Plugin Conflicts

    There may be conflicts with other plugins that prevent Rank Math from saving your SEO Title, Description, and Focus Keyword. You can troubleshoot this by following our guide on checking for plugin conflicts.

    2. JavaScript-Related Errors

    JavaScript errors can also cause issues with saving metadata. You can diagnose these errors by checking the JavaScript Console in your browser. Here’s how to do it in Chrome:

    • Open Developer Tools by navigating to More Tools → Developer Tools.
    • Click on the Console tab to see if there are any errors.

    Open Developer Tools
    Open console tab

    If you find any errors, you may need to address them or reach out to the respective support forums for those plugins or themes.

    3. Firewall Blocked Access to the File

    If you are using a firewall, it might be blocking access to certain files that Rank Math needs to save your metadata. Ensure that Rank Math is whitelisted in your firewall settings. Check for blocked access to these files:

    /wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead

    You can refer to Wordfence’s Learning Mode for instructions on whitelisting.

    If you’ve tried these steps and the issue persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Meta Title and Description Not Saving – Resets After Post Reopen’ is closed to new replies.