Meta Title and description is not appearing on the edit post and pages

#912943
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    We apologize for the issue you are facing with the Meta Title and Description not appearing on your edit post and pages. It sounds frustrating, especially after trying to deactivate other plugins.

    To troubleshoot this issue, please ensure that you have set the SEO Meta Title and Description correctly using Rank Math. Here are some steps you can follow:

    1. Check Your Settings: Make sure you have configured the Meta Title and Description in the Rank Math settings for each post or page. You can refer to the following guides based on the editor you are using:

      • Classic Editor: Scroll down to the Classic Editor’s Meta Box to set your Meta Title and Description.
        Edit snippet in Classic Editor
      • Gutenberg Editor: Use the sidebar in the Gutenberg Block editor to set your Meta Title and Description.
        Edit Snippet in Gutenberg Editor
    2. Schema Settings: Ensure that your Schema settings are valid. The Headline in the Schema Builder should show %seo_title% and the Description should show %seo_description%.
      schema-settings-meta-description-title

    3. Check Page Source: After saving your changes, check if the title and description are reflected in the page’s source code by right-clicking on your page and selecting "View page source".
      Check the Title and Meta description set in the page's source code

    If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this concern to our attention!

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    your error is the same as mine, have you found a solution yet?

    Hello,

    We are unable to replicate this on our end here and so we need to check this on investigate the issue on your website to figure out what is wrong and provide a solution.

    Please share your website login details in the sensitive data section so we can check this further.

    We look forward to hearing from you.

    Thank you.

    Hi thanks for your response, I’ll share the website credentials in next 2-3 hours. I’m traveling at a moment.

    Hello,

    It seems to be working fine from our end. See the video screencast here: https://i.rankmath.com/v/tpAiWx

    Can you please try editing the posts and pages using a different browser or on an incognito tab?

    Looking forward to hearing back from you.

Viewing 6 replies - 1 through 6 (of 6 total)

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