Meta tags is not saved

#342877
  • Resolved Музыкальный портал

    3 years, 10 months ago

    Rank Math free

    Hello! In some posts, the meta tags and the focus word do not want to be saved in any way. after saving all the settings are reset. This happens in about 10% of cases. No matter how many times I go into the post and try to do it all over again, nothing works. The only thing that helps is deleting the post and creating a new one. But that doesn’t fine for me.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Azib Yaqoob

    3 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please contact your web host and check if something is blocking the WordPress API REST. Please also ask them to check the Firewall Settings and whitelist the /wp-json/rankmath/v1/updateMeta route.

    If you are using Cloudflare, please whitelist the route in Cloudflare as well:
    https://rankmath.com/kb/meta-data-not-saving/#num-3-2-how-to-whitelist-rank-math-file-in-cloudflare

    Here’s a link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope that helps.

    Thank you.

    Музыкальный портал

    3 years, 10 months ago

    Rank Math free

    Hi. I made a change in cloudflare. and then I decided to check JavaScript Errors in Chrome. This is the error that happens when I try to save new meta data:

    api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2 POST https://trainingyourpuppy.net/wp-json/rankmath/v1/updateMeta?_locale=user 418
    P @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    p @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    v @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    a @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    v.method.r @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    a @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    t @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    j @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    (anonymous) @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    x @ api-fetch.min.js?ver=17766b2bf644140bbb233ce86db2174c:2
    value @ gutenberg.js?ver=1.0.82:1
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    n @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    emit @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    i @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    b @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ core-data.min.js?ver=b4684a7c90f2d858ab7fa74414ad5a54:2
    await in (anonymous) (async)
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    r @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    r @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    r @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    e.any @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    r @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    n @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    r @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    Promise.then (async)
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    r @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    r @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    r @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    c @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    t @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ redux-routine.min.js?ver=6c3ab278bc9641b6f62731e018a4449e:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2
    (anonymous) @ editor.min.js?ver=4462388364a4deca4092cf3e67a30a8b:7
    (anonymous) @ editor.min.js?ver=4462388364a4deca4092cf3e67a30a8b:7
    vi @ react-dom.min.js?ver=17.0.1:202
    ui @ react-dom.min.js?ver=17.0.1:32
    xi @ react-dom.min.js?ver=17.0.1:32
    zg @ react-dom.min.js?ver=17.0.1:55
    rg @ react-dom.min.js?ver=17.0.1:56
    (anonymous) @ react-dom.min.js?ver=17.0.1:66
    (anonymous) @ react-dom.min.js?ver=17.0.1:240
    ti @ react-dom.min.js?ver=17.0.1:30
    hg @ react-dom.min.js?ver=17.0.1:59
    be @ react-dom.min.js?ver=17.0.1:46
    he @ react-dom.min.js?ver=17.0.1:45
    unstable_runWithPriority @ react.min.js?ver=17.0.1:24
    Za @ react-dom.min.js?ver=17.0.1:73
    vk.Events.current @ react-dom.min.js?ver=17.0.1:240
    Ki @ react-dom.min.js?ver=17.0.1:44
    Show 42 more frames

    Anas

    3 years, 10 months ago

    Rank Math business

    Hello,

    Please take a backup of your .htaccess file and replace it with the default WordPress .htaccess file. You can get the file here: https://wordpress.org/support/article/htaccess/

    You can follow this guide to edit the .htaccess file:
    https://rankmath.com/kb/edit-htaccess/

    Let us know if the issue persists.

    We are here to assist you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Meta tags is not saved’ is closed to new replies.