Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your site, and it seems that it is already set to index. You can also test your site in this tool to check. Could you please confirm if you wanted to index or noindex your site and provide the affected URL/s to check?
However, it seems that you haven’t provided the information for us to further investigate this issue. If you want us to check, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Thank you, and we really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Thank you for reply.
I set up new plug in which for temporary log in as Bhanu’s described. Please tell me which email i should write there?
Hello,
You can put your own email or s******@r*********** and then share the temporary login link generated by the plugin in the sensitive data section.
We really look forward to helping you.
have you received email? Please guide me
Hello,
Thank you for the update.
We haven’t received any email credentials in our email. Could you please share the generated login URL/link in the designated sensitive data section to further investigate this issue?
Thank you, and looking forward to your update.
I had sent again. just need help to send you temporary link. i dont know how to use it
Hello,
Please copy the URL generated by the Temporary Login plugin and paste it into the sensitive data section.
We are looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Can you please check it. Please also check rank math general settings.
My last writing which i published, still not indexed. Is it possible to check also no follow links
Hello,
I tried checking your admin dashboard and I can’t seem to access it as I was greeted with an error page. Please see screenshot in the Sensitive data section.
Can you please check it on your end so we can further investigate your issue?
Thank you.
I tried and logged in with successfully
Hello,
Thanks for your reply!
I tried to log into your website and I was able to do so.
I apologize as I’m not sure whether I fully understand the question. But I’ll do my best–and please let me know if I misunderstood!
I tested your website using this tool and it seems that your website is already indexed. I also inspected some of your posts and they all seem to be indexed.
Could you please describe the issue you are facing? You can also share a screencast using a tool like loom.
Looking forward to hearing from you.
Thanks!
first of all, could you please set up my rank math settings. All settings.. While you do that i will send you screen shot
For example, there are 2 pictures without alt text…i am marking automatically fill without alt text picture..but still gives error.
Also my pictures are not getting indexed in google search, may i ask why?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
