Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please head over to WordPress dashboard > Settings > Reading and ensure you have not checked to discourage Search Engines from indexing your site.
Looking forward to helping you. Thank you.
Hi Michael,
I checked all the basic parameters before posting here. The box is not ticked “discourage Search Engines”
What I don’t understand is, when I untick ‘mark this page’ – ‘As No Index’ , it is unticked but there is no “save modification” button. and if I refresh the page, again, the “As No Index” is ticked…
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The user doesn’t seem to have enough permissions, could you upgrade it to have the admin role so we can check every setting?
Looking forward to helping you. Thank you.
Hi,
When only Rank Math is enabled, I do not see the noindex tag which means that the noindex is coming from your theme or some other plugin on your website.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let me know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
I found the problem : if I desactivate Woocommerce :
name=robots content=”noindex, follow”> disappear
but if I activate Woocommerce and I desactivate Rankmath, no problem with “noindex, follow”.
So the problem is related to a setting in Rankmath that applies when Woocommerce is activated and add a noindex on the Homepage…
Hello,
Thank you for the follow up.
I checked and you seem to have set your homepage as the selected page for WooCommerce myaccount. The pages myaccount, checkout and cart and by default set to noindex through WooCommerce since they are different for each user and don’t need to be indexed.
To fix this, please select a different page myaccount page in WooCommerce settings > Advanced > Page Setup.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello Michael,
your analyze was quite good : modifying the page solved the issue.
Now just one problem is remaining, this line :
id=wp-admin-bar-rank-math-no-index class=mark-page-as><a
class=ab-item href=#noindex>As NoIndex<li
Do you know how can I solve it ?
Hello,
That is just a list of the Rank math options in the WP-admin bar. You will only see it while you are logged in as an administrator. If you check the page as a user while logged out or in a different browser you will not see the admin bar options.
Please note that the actual noindex is added as shown below:
<meta name="robots" content="index, ...
Hope that helps. If you have any further question(s), please let us know. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
