Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please share some links to the affected pages along with the screenshots?
You can share a link from Google Drive for the images.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for getting back to us.
It looks like one your installed plugins is adding some meta tags on the page that are conflicting with the ones from Rank Math. Here is a screenshot:
Please disable your plugins and activate them one after the other to identify if these tags are coming from your theme or one of your installed plugins.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, i have checked, none of the installed plugins adds extra descriptions to the webpage. i have given you access to the backend, could you please check?
Hello,
Thank you for contacting Rank Math today.
There is some code on your theme’s header.php file that is adding the extra description on your pages as you can see below:
You can override this file on your child theme and comment out the addition of this line of code to fix this.
Looking forward to helping you. Thank you.
Ah Thank you for the investigation, fixed the Problem. Thanks a lot 🙂
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
