Hello,
We apologize for the issue you are facing with the meta descriptions and social settings on your site. It seems that the problem arises when using dynamic titles in Divi without a custom meta description set, which can lead to conflicts in how the meta tags are generated.
To resolve this issue, we recommend checking the following:
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Set a Custom Meta Description: Ensure that you have a custom meta description set for the affected pages/posts. You can do this by clicking on the Rank Math SEO icon in the Divi builder and then selecting Edit Snippet to add your custom meta description.
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Check for Duplicate Meta Tags: If you still encounter issues, it may be worth checking if any other plugins or your theme are adding duplicate meta tags. You can refer to our guide on fixing duplicate meta tags for more information.
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Use Filters if Necessary: If you identify that a specific theme or plugin is causing the issue, you may need to use a filter to remove conflicting meta tags. For example, if using the Hello Elementor theme, you can add a filter to your theme’s functions.php file as shown in our documentation.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this concern to our attention!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
When you use the %excerpt%
variable the plugin will take the first 160 characters from the content of the page.
We are unable to see the image you shared:
Looking at the source code of the page you shared it now shows a meta description without using custom code from the Divi Builder. Did you add this manually or is the issue fixed on the website?
Don’t hesitate to get in touch if you have any other concerns.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.