Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please check if you are using a Firewall, as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
I hope this helps. Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I managed to update the product meta description without any issues. Please check. If you still face problems updating product meta descriptions, please try clearing your server and browser cache.
Hope that helps. Please let us know if you have questions.
Hello I can’t see any changes ( I haven’t cache activated)
https://ibb.co/LQJV5dy
https://ibb.co/27r2qbz
Also checked with SEO Minion
Hello,
It seems that you’re still seeing a cached version of your site.
Please refer to these screenshots:
https://i.rankmath.com/msCBOC
https://i.rankmath.com/7fTspM
Please clear your website and browser’s cache if you’re still seeing a different result.
I hope that helps.
Thank you.
I used incognito on a new web browser that I never opened the site on and this is the result, also clean all history cache, etc… is there a cache that is non-browser specific???
https://ibb.co/2YXBR3t
I also did a check in the backend to see how the Meta Desc. look like, and it seems unchanged.
https://ibb.co/nBWdv7Y
Hello,
This is not a caching issue. I can check that you have set a short description for the product in the screenshot. This is the order we follow to generate meta descriptions for WooCommerce products:
1. Content from SEO Description field
If that is missing, then:
2. WooCommerce Excerpt or Product Short Description
If that is missing, then:
3. Template From General Settings in WordPress Dashboard > Rank Math > Titles & Meta > Products
If that is missing, then:
4. Auto generated Content from the product page (long description)
Since you are adding the title & description in the Titles & Meta, your short description will override that. You can use the filter given below to make the Titles & Meta first priority to fetch the description:
add_action( 'rank_math/frontend/description', function( $generated ) {
if ( ! is_product() ) {
return $generated;
}
global $post;
$desc = RankMath\Helper::get_settings( "titles.pt_product_description" );
$desc = RankMath\Helper::replace_vars( $desc, $post );
return empty( $desc ) ? $generated : $desc;
});
Here is how to add a filter to your site: https://rankmath.com/kb/wordpress-hooks-actions-filters/
Hope this helps. Let us know if you need any other assistance.
I think it’s Syncee.io addon that is the problem.
Hello,
If you believe that the addon is causing the issue, you may also check this one with them as they may be able to help.
With that said, if you have further issues with our plugin, just let us know. We are here to help.
Thank you.
