Hello,
Thank you for contacting Rank Math today.
The best and simplest way would be to get in touch with the agency to help you get rid of the extra description. You could also check into the theme files to remove the hard-coded description.
Looking forward to helping you. Thank you.
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Thanks Michael
I can comment out that line in the template but after doing that there is still no description.
How does RankMath feed that into the site? Is it via the function file?
Hello,
Rank Math inserts the meta description by using the wp_head function but in any case, it should be inserted just by having the plugin enabled and a meta description set in Rank Math.
In fact, I have checked it and you have two meta descriptions: the one added by the code you said before (it doesn’t seem to be removed) and the one added by Rank Math so you should try to remove the meta description the agency added (or contact them to remove it) and then, the Rank Math meta description should work fine.
Looking forward to help you.
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This reply was modified 4 years, 4 months ago by Alberto.
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This reply was modified 4 years, 4 months ago by Alberto.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.