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Hello!
The meta description only on my post pages is not showing the real content.
It always shows “Lorem Ipsum”. On my homepage it works fine.Could you please get back to me soon?
Thank you very much in advance,
kind regards!
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the affected URL to check? You can add it in the sensitive data section
It is completely secure, and only our support staff has access to that section.
Meanwhile, please make sure you have already updated the description box upon editing the post. Here’s a link for more information:
https://rankmath.com/kb/seo-meta-tags/Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Can you please ensure that the description is not generated from your theme’s demo template files?
You may also clear your website cache and see if this helps you with your issue.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
The ticket ‘Meta description not showing’ is closed to new replies.