Meta Description Issue In Rankmath

#358713
  • Resolved Bijay Nayak

    2 years, 8 months ago

    Rank Math free

    From Last 3 days i am facing issue with meta description. I am not able to edit the meta description in rank math editor. It’s not editable nd giving some error in dev console.
    Issue JS /wp-content/plugins/seo-by-rank-math/assets/admin/js/gutenberg.js?ver=1.0.84
    It’s giving this error 

    Uncaught TypeError: x.Helpers.stripScript is not a function
    at gutenberg.js?ver=1.0.84:1:14201
    at H (gutenberg.js?ver=1.0.84:1:14636)
    at G (gutenberg.js?ver=1.0.84:1:15408)
    at Object.updateSerpDescription (data.min.js?ver=c5f9378263e5eea9d870764c8fc1dd1b:2:14310)
    at e.value (gutenberg.js?ver=1.0.84:1:38696)
    at gutenberg.js?ver=1.0.84:1:37845
    at lodash.min.js?ver=4.17.19:54:66
    at ue (lodash.min.js?ver=4.17.19:35:327)
    at lodash.min.js?ver=4.17.19:53:392
    at _f (lodash.min.js?ver=4.17.19:84:352)

    And also meta description not generated automatically.
    I am using Version 1.0.84 and i have tried rolling back version but it didn’t help.

    Please provide me a fix for this issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    2 years, 8 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    We really look forward to helping you.

    Bijay Nayak

    2 years, 8 months ago

    Rank Math free

    I have tried the trouble shooter with twenty 20 Theme and only rank math activated mode and still getting the same issue. None of the plugins are conflicting with rank math

    Prabhat

    2 years, 8 months ago

    Rank Math agency

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)

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