meta description doesn’t appear on Homepage and is stuck on other pages

#238942
  • Resolved rotemleffler
    Rank Math free

    Hi,

    All of my pages received a wrong meta description and the homepage doesn’t have one. I have tried to add them manually for the homepage and for certain pages but it doesn’t show.

    please help this is very urgent

    Site: jewishbusinessnews.com

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    I checked your website especially your homepage and it seems your homepage does have meta description in it. Please refer to my screenshot here: https://i.rankmath.com/cjg8rm

    Although there are duplicate meta descriptions which I assume this is from the ones you have manually added. Could you please remove it and let Rank Math generate its meta description?

    Also, please clear your website cache and see if the issue goes away.

    Let us know how that goes. We are looking forward to helping you.

    Hi – yes this is the wrong meta. If you check on any other page this is the only meta you can see.. this is very bad, how do I fix this?

    I tried to manually edit and add a new meta & saved but it doesn’t show it on the update..

    https://ibb.co/VMX2Hh5

    Thanks

    Hello,

    Sorry for the delay.

    I checked the page source of your website and tested it with https://www.heymeta.com/ and both the pages are showing correct meta description set with Rank Math.

    Then I checked whether Google has picked up on the changes. I could see Google’s cache was last updated for the page is as follows:

    If you have made the changes before the mentioned date, then you will have to wait for Google to re-crawl and re-index the page with your new updated meta title and description.

    The same is applicable to other pages you have updated as well.

    We hope that helps. We are here if you need us again.

    Thank you

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi.

    Please see Google result. It’s not a matter of cache. Something is conflicted and prevent from the meta to show properly.

    I’m using rank math on many websites and I have never encountered this

    Prabhat
    Rank Math agency

    Hello,

    Upon checking the source of your homepage, I found that you have 3 meta description tags. Please see this screenshot for a quick reference: https://i.rankmath.com/uHQZcB

    Please remove all the manually added meta description tags and clear your website, browser’s cache and see if the correct meta description appears.

    If not, then assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘meta description doesn’t appear on Homepage and is stuck on other pages’ is closed to new replies.