Meta Description

#56414
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math today.

    Thsi might be a cache realted issue. Please clear you cahce after you update and check if the issue still persists.

    If so, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    [sensitive data removed]

    • This reply was modified 4 years, 5 months ago by Michael Davis.

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    I accessed your site and the description seems to be working when Rank math and Wp jobs are activated. Here is a screenshot: https://i.rankmath.com/IUQwcY

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hello,

    Thank you for the follow up.

    I have tested the links you provided in Troubleshooting mode and the description appears fine. The only change I made on your custom field was change Experience to experience, all lowercase. I have attached a screencast in the sensitive section you can check.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Meta Description’ is closed to new replies.