Meta Data superimposed on blog header

#86502
  • Resolved Jeremy Royster
    Rank Math free

    The following text “Play as you create grit-building adventures for your learners. Master the teaching game.” has been added to the banner of my blog page. I think I accidentally added it when setting up RankMath, but I don’t know how to remove it. failu.org/blog

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math today.

    The text seems to be added through your theme and not Rank math. Please check your theme customization settings for a subtitle or something related.

    Looking forward to helping you. Thank you.

    ​​​​​​

    I looked, but I’m not sure how to find it. How do I figure out which theme? Can I do a search for the specific text somehow? β€œPlay as you create grit-building adventures for your learners. Master the teaching game.”

    Hello,

    Please look into the theme files. Those are mostly the header.php files. If your theme has SEO options as well, that is a good start for checking.

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    I added the linked plugins.

    Hello,

    I checked your site and removed the text to fix the issue. You had added it as your Tagline in WordPress Dashboard > Appearance > Customize > Site identity. For further details of the issue, like why the tagline was superimposed on your heading, you will need to contact your theme provider.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Thank you!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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