Meta data not saving

#531832
  • Resolved Vicky Thornton

    2 years, 9 months ago

    Rank Math free

    Hi there,

    I recently received advice about updating the meta description in block editor, I can overwrite the current meta description but when I click on Update ie. updating post, nothing seems to happen, and then I lose the new meta description which has clearly not saved.

    Please help!

Viewing 1 replies (of 1 total)
  • Sandeepan Kumar

    2 years, 9 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    There may be a number of causes for this type of circumstance. JavaScript-related issues or firewall issues are a few examples. Since you have merely discussed the problem, it is hard to pinpoint the root cause.

    I can provide you with a URL that could be able to help you fix this problem. As you already have checked for plugin conflicts, you may follow the URL:
    https://rankmath.com/kb/meta-data-not-saving/

    I hope this helps. I’m looking forward to helping you.

    Thank you.

    RankBot

    2 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Meta data not saving’ is closed to new replies.