Meta Data is not Updating…

#373816
  • Resolved Vikram Singh Deora

    3 years, 6 months ago

    Rank Math free

    Hey team rank math,

    Hope you are well,

    I have one website (one of my client’s site) but when we update their meta title, desc, etc that’s not working I am not sure what is happening,

    Can you please help us?

    They have rank math Pro Version BTW.

    thanks!

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    3 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please check if you are using a Firewall, as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope this helps. Looking forward to helping you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Meta Data is not Updating…’ is closed to new replies.