Meta Box Social Tab – Impossible to Change Image

#95693
  • Resolved Rising

    3 years, 11 months ago

    Rank Math free

    Hi,

    I try for two days to add/change the images in the Meta Box Social Tab of each page of my wordpress website, and it does not work. When I click on Add Image, it does not work. Or when I click on the cross at the top right to delete an image, it also does not work.

    Can you help me with this please?

    Thanks,
    Manon Roux

    • This topic was modified 3 years, 11 months ago by Rising.
    • This topic was modified 3 years, 11 months ago by Rising.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Paul

    3 years, 11 months ago

    Rank Math free

    I have the same issue. I cannot delete, change or upload a new image.

    Sajid Khan

    3 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We released a quick Beta update you can try to see if that helps.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    We are here to assist. Thank you.

    • This reply was modified 3 years, 11 months ago by Sajid Khan.
    Rising

    3 years, 11 months ago

    Rank Math free

    Hi Sajid,

    Thanks! I simply updated the version of Rank Math SEO yesterday with the latest update and the bug was fixed. So far so good!

    Rank Math

    3 years, 11 months ago

    Hello,

    Yes, we fixed the issue in yesterday’s update.

    Glad that helped. Please let us know if you need any further assistance, we are here to help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Meta Box Social Tab – Impossible to Change Image’ is closed to new replies.