Meta Box Settings Not Working

#189026

Resolved Trishan Mehata
4 years, 7 months ago

Rank Math free

Hello,

RankMath meta box settings were working just fine a few days back. But for the last two posts I published, the meta settings (description, keyword, etc.) disappear once I save the posts.

One of the posts in question is: https://passionwp.com/fix-wordpress-http-image-upload-errors/

I am adding screenshots of the post editing screen and the posts dashboard to make it clear.

Kindly help.

Thanks,
Trishan

Viewing 1 replies (of 1 total)

Prabhat
4 years, 7 months ago

Rank Math agency

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Please let us know how that goes.

Thank you.

RankBot
4 years, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Meta Box Settings Not Working’ is closed to new replies.