meta box not show in brand page

#896663
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 1 month ago

    Hello, we apologize for the issue you are facing with the Rank Math Meta Box not showing on your brand page.

    To resolve this, please follow these steps:

    1. Navigate to Titles & Meta Settings: Go to Rank Math SEO → Titles & Meta from your WordPress dashboard.
      Navigate to Titles and Meta Settings

    2. Select the Post Type/Taxonomy: In the Titles & Meta settings, choose the post type or taxonomy where you want to add the missing Meta Box. For example, if you want it on your brand page, ensure that the relevant post type is selected.
      Select Post Type/ Taxonomy

    3. Enable Add SEO Controls: Scroll down to find the Add SEO Controls option and enable it.
      Enable Add SEO Controls option

    4. Check the Post Type/Taxonomy: After enabling the Meta Box, check your brand page again. If you are using the Block Editor, look for the Rank Math SEO icon at the top-right corner. If you are using the Classic Editor, scroll down to see if the Meta Box appears.
      Rank Math's Meta box in Block Editor
      Rank Math Meta Box in Classic Editor

    If the Meta Box still does not appear after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    Why Rank Math’s Meta Box is Not Showing? » Rank Math

    Rakibuzzaman Siam

    1 year, 1 month ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WP Dashboard > Rank Math > Titles & Meta > Brands and from there make sure the Add SEO Controls option is enabled:

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘meta box not show in brand page’ is closed to new replies.