Hello,
We apologize for the issue you are facing with your Rank Math accounts. To merge your accounts or change the email connected to your PRO account, please follow these steps:
- Navigate to the Rank Math Support Forum to open a ticket.
- In the Ticket Title section, enter a one-line summary of your issue.
- In the Ticket Question section, provide more details about your request.
- In the Sensitive Data section, enter the email address(es) you want to connect to your PRO account. Make sure to include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com.
- Once you have filled out the necessary information, click the SUBMIT YOUR TICKET button.
Our support team will then assist you in merging your accounts or changing the email as requested. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello
Thank you for your query and we are so sorry about the trouble this must have caused.
The icloud email address you shared is not registered in our system. If you wish to change your account email address, please do so from this page: https://rankmath.com/my-account/edit-account/
Please note that you can still access the Content AI features even if you don’t use your WordPress email address as long as you connect your Rank Math account to your website.
Here’s a guide you can follow: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
