Merging 2 accounts

#857167
  • Resolved Peter Cartus

    1 year, 7 months ago

    Rank Math free

    Hi,

    I bought RankMath Pro today for the website http://www.physiotherapie-mende.de with the account i***@p**************.

    Would you please merge the website http://www.peter-cartus.de with the account i***@n********************** with the the new account i***@p**************. I’m running RankMath free on this website at the moment and I#d like to upgrade with the RankMath Pro purchase, because with this Pro PLan unlimited personal websites are possible.

    If this is not possible, I would delete the plugin with the free account on http://www.peter-cartus.de and install RankMath Pro with the new RankMath Pro download link.

    What will be the consequences for all the settings for example meta description etc.?

    Or what would you suggest to install RankMath Pro on the existing website http://www.peter-cartus.de

    Thank you for your support.

    Best regards
    Peter Cartus

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    We apologize for the issue you are facing with merging your accounts. To merge your Rank Math accounts, you will need to contact our support team directly. Please provide the email addresses you want to connect and specify which one should be your preferred email address.

    You can open a ticket by navigating to the Rank Math Support Forum and submitting your request. In the Sensitive Data section, include the email addresses involved in the merge.

    Regarding your concern about settings like meta descriptions, if you uninstall the free version and install the PRO version, none of your settings will be lost. All your settings are safely stored in your WordPress database and will be transferred over to the PRO version when you activate it.

    If you have any further questions or need assistance, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math

    Peter Cartus

    1 year, 7 months ago

    Rank Math free

    Hi,
    the problem has been solved due to your YouTube video 9 Steps to an SEO-Friendly Website with Rank Math

    Thanks.

    Best regards

    Peter

    Ike

    1 year, 7 months ago

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    Thank you for choosing Rank Math.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Merging 2 accounts’ is closed to new replies.