Merge My Rankmath Account

#1075524
  • Resolved David Jones
    Rank Math pro
    Content AI Starter

    Hi,
    I upgraded to Content AI plan but used a different email from the one linked to my free account. Now I created a new account with the email I used to purchase. But I don’t see the subcription in there. Could you please connect it?

    Thanks,
    David

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  • Hello,

    We apologize for the issue you are facing with your Rank Math accounts. To merge your accounts or change the email connected to your PRO plan, please reply to this ticket and include the email address(es) you want to connect to your PRO account. If you have a screenshot of the invoice from your purchase, please include that as well.

    Once we have that information, our support team will assist you in merging the accounts or updating the email as requested.

    Thank you for raising this concern, and we look forward to resolving it for you!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have gone ahead and merged your accounts and kept the prefered email address. Please check from your end if everything is in order.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Merge My Rankmath Account’ is closed to new replies.