Merge my Free account with my Pro account

#856389
  • Resolved Jean Marc Fumey

    1 year, 2 months ago

    Rank Math pro

    Dear Sir,
    Following my request, and the answer I had from Jeremy :
    ——————————————————————————————–
    Hello,

    Thank you so much for getting in touch.

    We can merge the free account with your PRO account instead so you will left with only one account with all the data, subscriptions, and tickets.

    Please send the request using your free account via this forum or you can send an email to our accounts team: s******@r***********. This is to verify that the request is from the free account.

    Looking forward to helping you.

    ——————————————————————————————–

    Please merge my Free account with my Pro account.

    Also, could you please change few things in your data base ?
    – I would like to have “jeanmarcfumey” as a login name.
    – please cancel my email address “j******@w*********” and replace it bu “j******@g********”. If it is possible.
    Today on my Pro account, I use the Google link to connect myself.

    Please confirm me on my Pro account when the job is done.
    Regards
    Jean Marc Fumey

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jaideep Asrani

    1 year, 2 months ago

    Hello,

    Thank you for contacting Rank Math support.

    We have changed your username, as requested.

    The j******@w********* email is not registered on our site. The PRO plan is already under the j******@g******** email.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Jean Marc Fumey

    1 year, 2 months ago

    Rank Math pro

    Thank you !
    All is done
    See you soon
    Jean-Marc

    Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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