Hello, we’re sorry to hear about the issue you’re facing with merging accounts. To merge your accounts, you will need to contact our support team directly. Please provide the email address(es) you want to connect to your PRO account in the ticket. You can follow these steps:
- Navigate to the Rank Math Support Forum to open a ticket.
- In the Ticket Title section, enter a one-line summary of the issue.
- In the Ticket Question section, provide more details about your request.
- In the Sensitive Data section, enter the email address(es) you want to connect to your PRO account.
Make sure to include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com. Once done, click the SUBMIT YOUR TICKET button.
Thank you for raising this concern, and we hope to assist you further!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Would you like to merge your two accounts?
Please check the sensitive data section.
Let us know what you decide and we will do the needful.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
